Baitong Hotel & Resort Phnom Penh

Amazing hotel. Really liked the building with outdoor corridors and stairs between different areas, and decorative plants and lights as well at nighttime. Two great pools, especially loved the 'jungle pool' + a jacuzzi. Spacious room, clean and well-equipped. Great facilities and lounge areas throughout the hotel. Helpful and pleasant staff, offered to change rooms when we noticed cigarette smoke coming in through air con late on our last night.

The Baitong Hotel is an exceptional property in Phnom Penh. The rooms are spacious, clean and well organized. However, the most outstanding element is the attention to detail and customer service. We had the pleasure of checking in with Kiry at the reception desk. He went above and beyond in the area of customer service. Whether it was tour connections, restaurant recommendations or checking in on things during our stay; we were amazed by this young man’s willingness to assist in any way possible. The hotel staff in general were all amazing but Kiry was a standout. In addition, I spent the entire morning in the Bodia Spa and can also highly recommended this experience. The cost is very reasonable for the half day package and the services provided were exceptional.

I have stayed at the Baitong a few times, including earlier this year. It is definitely my hotel of choice in Phnom Penh. What is also very satisfying is that over the years, as I continue to stay, the standard of service and facilities remains high. Too often one returns to a favourite hotel only to find that it isn't as good as it was the last time. This is certainly not the case with Baitong, as every stay has turned out to be exceptional.

Baitong is my new favourite hotel in Phnom Penh! The rooms are HUGE, the pools are delightful, the food is great (both buffet breakfast and room service exceeded my expectations), the spa is lovely and well priced, and the staff are very kind and hospitable. The location of this hotel is exceptional, within walking distance to so many fabulous restaurants, bars, and businesses. The sustainability focus is well implemented, I can't wait to go back.

Very comfortable rooms and awesome pool areas . Good selection for breakfast. Happy hour on the roof Mon - Thurs Staff helpful but somethings there was a bit of a luggage barrier to work around A little bit away from the older quarter of town for markets but only $3 in a tuk tuk. Some excellent restaurants and bars nearby by