Baitong Hotel & Resort Phnom Penh

Baitong is my new favourite hotel in Phnom Penh! The rooms are HUGE, the pools are delightful, the food is great (both buffet breakfast and room service exceeded my expectations), the spa is lovely and well priced, and the staff are very kind and hospitable. The location of this hotel is exceptional, within walking distance to so many fabulous restaurants, bars, and businesses. The sustainability focus is well implemented, I can't wait to go back.

This was the first place we stayed in Cambodia after coming from Vietnam and I have to say it was the nicest place we have stayed in 3 months in SE Asia! The staff are friendly and polite, the rooms are enormous, spotlessly clean and have really nice styling throughout. We wanted to just relax for a couple of days, and it was Khmer New Year so not much was open, so we spent a day relaxing by the Forest pool which was like being in a jungle, with a special button you could press by your sun lounger to order drinks/snacks. the breakfast was included and again the best hotel breakfast buffet we have had in the past 3 months: great selection of western & Khmer (and wider Asian) foods, bean to cup coffee machine, and a stand with a chef making different specialities each day (omelettes, Tom yum soup etc) the rooftop bar was fun too if quite expensive, great to watch the thunderstorms roll by on An odd thing to appreciate, but notable, the lobby smelt incredible- I think they had a smell dispenser but it always smelt like soft jasmine I think. nearby, there is a restaurant on a corner (at the bottom of the yellow /red high rise with hanging plants on every floor) that does the best fish amok we have had in Cambodia! It’s called Khmer Surin Restaurant and we went like 4times.

The breakfast is probably the best in Phnom Penh and one of the best I've had in many years. The staff could not be nicer.

The service was genuine and kind and so welcoming, the rooms extremely comfortable and contemporary and well designed with a great balcony and the location excellent. We walked to great restaurants. We also loved sunset drinks on the rooftop bar. We would recommend the hotel to anyone and will be back!

Breakfast was buffet style and there were plenty of varied options. Reception staff were efficient and friendly. The hotel is in a location convenient for BKK1. There are plenty of small eateries and coffee shops in the vicinity. I only give the hotel an 9, for the reason that my stay was so short I did not have much interaction with staff, nor did I use the swimming pools or other facilities.